Terms & Conditions. Privacy, Data Security & Cookies
TERMS & CONDITIONS
For the purpose of these Terms and Conditions the following definitions apply:
Contract: The contract of sale from Spanish Rings Limited to you.
Products: The range of Spanish Rings available to purchase from this web site in accordance with the Terms.
Web Site: The world wide web address of Spanish Rings Limited – www.spanishrings.com.
Spanish Rings: The name of Spanish Rings Limited, Registered Office: 52 Matham Road Eastt Molesey Surrey KT8 OSU
Registered in England Number: 3516422.
Use of this Web Site
The content of this site is copyright © protected by Spanish Rings Limited. You may not copy, reproduce, modify, distribute, republish, re-sell display, post or transmit any part of this site without the prior written permission of Spanish Rings Limited.
You may view or print individual pages only for your own personal use.
Spanish Rings may alter, restrict, suspend or terminate access to or the use of this site at any time.
Online Order Processing & Privacy Security
When you place your order you will automatically be connected with our secure servers.
Your personal details (name, address etc) your card and order details will be encrypted to remain secure as they pass across the internet and reach our processing centre.
Once your order has been verified you will receive confirmation by e-mail.
Your credit card number is not stored on our records. Card details have to be given again for each new order.
If you would like to contact us regarding your order either by phone or email, please quote the
Order Reference and Order Date given on your Invoice/Despatch note which arrived with your order.
We accept most major credit and debit cards – Visa, Mastercard, Maestro and Delta.
Prices are quoted in GBP (£). All orders are free of VAT.
Spanish Rings Limited is not VAT Registered.
Spanish Rings will not disclose any personal details or order details to any third party. Importantly, we only use your personal data for the sole purpose of completing your mail order purchase.
When you place an order with Spanish Rings your approval to use this information to process your order is agreed between our two parties.
Your personal privacy is most important to us. We do not share data. Spanish Rings is registered with the ICO (Information Commissioners Office) for data protecttion and will comply with the GDPR (General Data Protection Regulations).
After an order has been processed personal details are kept securely for 12 months before being destroyed.
If you wish to have your order details to include your name, address and contact details deleted after your order has been processed please email us with this request to: firstname.lastname@example.org
Postage and Packing to UK and Europe addresses are charged at a flat rate. This is £4.50 per order for the UK and £6.50 for European destinations.
For addresses in the Royal Mail ‘Rest of the World’ category to includethe USA and Australia, shipping and delivery Charges will be calculated depending on your order weight and added to your order for your approval. A current flat rate of £15 per order up to a weight limit of 2kg will be charged for World Wide orders. Above the 2kg limit shipping will be quoted at cost.
The shipping prices are per individual order up to a 2kg total order weight limit – therafter shipping will be charged at cost for the most ecnomical way of delivery.
Depending on availability, our aim is to despatch your order within 2 working days.
If we have sold out of a particular type or colour of Spanish Ring we will inform you any expected delay.
If this does happen, you will be given the chance to choose an alternative or receive a full refund if
you decide to cancel the order.
Please allow up to 15 working days for delivery. If we are unable to deliver within that time we will only
proceed with your order with your agreement.
If you are unhappy with your purchase, return it to us in its original packaging within 14 days of receipt
for a replacement or full refund.
Returns & Refunds
To return an order, complete the section in the Invoice/Despatch Note which arrived with your order,
and send the entire package back to us.
All products must be returned to us before a refund or replacement is issued. We will notify you as soon as
either a refund or replacement has been processed. This does not effect your statutory rights as a consumer.
Spanish Rings Limited warrant that our products are of high quality and suitable for the intended purpose of holding flower pots.
We do not accept liability for Spanish Rings which are not securely fastened to their appropriate fixing point.
Always ensure that wall hooks, trellis and balcony/fence railings are safe and secure.
These terms and your use of the www.spanishrings.com web site are governed by and construed
in accordance with the laws of England and Wales and any disputes will be decided only by the
Courts of England and Wales.
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
Adjust this part of the page according to your needs. Explain which cookies you usein plain, jargon-free language. In particular:
- their purpose and the reason why they are being used, (e.g. to remember users’ actions, to identify the user, for online behavioural advertising)
- if they are essential for the website or a given functionality to work or if they aim to enhance the performance of the website
- the types of cookies used (e.g. session or permanent, first or third-party)
- who controls/accesses the cookie-related information (website or third party)
- that the cookie will not be used for any purpose other than the one stated
- how consent can be withdrawn.
- your display preferences, such as contrast colour settings or font size
- if you have already replied to a survey pop-up that asks you if the content was helpful or not (so you won’t be asked again)
Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.