MAIL ORDER INFORMATION
Spanish Rings is registered with the ICO (Information Commissioners Office) data protection and complies with the new GDPR (General Data Protection Regulations). We do not share personal data. Your privacy is our priority, that sounds like an advertising slogan but it’s true, we don’t share or sell data. Of course, we need to have your address and contact details to send out your order but those details stay with us before being destroyed.
Also to confirm that we do not hold any financial details. Card details are not given to Spanish Rings at any point in the online banking process.
If you do want us to delete your information email us at: firstname.lastname@example.org
(See our Terms & Conditions, Privacy and Cookies page for more details)
Sending Spanish Rings
Your Spanish Rings order will normally be delivered by Royal Mail or via a courier service.
The box we use is too large to go through a letterbox. If you are likely to be out of the house the order can be sent to your work or business address or to a family member or neighbour.
Please give this separate delivery address at the time of ordering.
You have the option of paying either by PayPal or opting to use a debit or credit card.
Order Despatch & Average Delivery Timings
We aim to despatch orders within 48 hours of receipt – very often we turn orders around within 24 hours.
In the UK, we use Royal Mail either 1st or 2nd class post with deliveries reaching their destination
between 2-5 working days.
For Europe, we either use Royal Mail or a courier service with deliveries normally between 3-7 working days.
Deliveries to the USA and Australia or to the Royal Main ‘Rest of the World’ locationsncan take up to 15 working days – but normally arrive within 10 days.
We can supply tracking information.
All costs include postage, packing and handling.
1. The flat rate for the UK is £4.50 per order.- up to a 2kg order weight limit – therafter shipping will be charged at cost for the most ecnomical way of delivery
2. The flat rate for Europe is £6.50 per order -up to a 2kg order weight limit – therafter shipping will be charged at cost for the most ecnomical way of delivery
3. For the USA, Australia & New Zealand, South Africa and ‘Rest of the World’ countries costs are set at a flat rate of £15 per order -up to a 2kg order weight limit. Therafter shipping will be charged at cost for the most ecnomical method of delivery
We use a standard cardboard box measuring 12″x 9″x 6″ ( 305mm x 229 x 152mm ).
The box will not fit through a domestic letterbox.
Personal directions of where to leave parcels can be added to the delivery label.
Alternately we do deliver to a work/business address, or to a relative or friend.
2kg Small Parcel Weight Limit
The Royal Mail has a weight limit of 2kg for small parcels.
If your order is above this limit it may be split into two or more parcels. If this happens the parcels will be marked ‘1of 2’ or ‘2 of 2’ for example. They will be despatch at the same time – but may not arrive at the same time.
SPANISH RINGS POSTAL ADDRESSS
Spanish Rings 52 Matham Road, East Molesey, Surrey, KT8 0SU
UK Landline number : + 44 (0) 208 942 8507